This program is repeated on Friday afternoon at 1:30pm
As this session title suggests, there's a greater need for personal accountability within contemporary organizations. And nowhere is this more obvious than within a dental practice where we all depend on each other so much to deliver an extraordinary patient experience. Sound familiar? But can the challenging (even awkward) topic of personal accountability be delivered in a way that's fun, engaging, thought-provoking ... even inspirational? YES! This high-energy presentation is guaranteed to provide you with practical, 'immediately-implementable' ideas to increase levels of personal accountability and ownership, and reduce levels of entitlement, within a team environment. Dempster will have you laughing one minute and re-thinking your entire workday the next.
• Understand how to build and sustain a culture of accountability within a team and/or dental practice.
• Be able to employ the Results FormulaTM to establish personal accountability expectations within every member of a team and/or dental practice.
• Be able to implement the Step It!TM system to create individual ownership to the steps necessary to enhance goal attainment within a team and/or dental practice.